Terms of service

OVERVIEW This website and/or its mobile sites (the "Site") is operated by TheFiftyLab US, Inc. By accessing or using this Site, you agree to be bound by these Terms of Service ("Terms"), as well as any other policies and terms referenced herein. Any purchase of products available through the Site ("Products") is governed by these Terms. Throughout the Site, "we," "us," and "our" refer to TheFiftyLab. TheFiftyLab offers this Site, including all information, tools, and Products available on it, to you, the user, conditional on your acknowledgement and acceptance of these Terms. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content. If you do not agree to these Terms, please refrain from using the Site. Please read these Terms carefully, along with any additional terms, conditions, and policies referenced here, before using the Site. Any new terms, policies, features, or tools added to the Site will also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates on the Site. Your continued use of the Site after any changes are posted constitutes your acceptance of those changes. Our Site is hosted on Shopify Inc., which provides us with the online e-commerce platform to offer our Products to you.

  1. DATA INTEGRITY & PRIVACY You are responsible for any information and data you submit through the Site, including its legality, reliability, and originality. You may not upload or distribute data that is confidential, proprietary, unlawful, infringing on intellectual property rights, or otherwise inappropriate. You may not use a false email address, impersonate others, or otherwise mislead us or other users regarding the origin of the data. Your submitted data (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during network transfers. We handle your personal information according to our Privacy Policy, which complies with U.S. and Canadian privacy laws. By using the Site, you confirm that you are informed about the collection, storage, and processing of your personal data as detailed in the Privacy Policy.

  2. USE OF THE SITE The Site provides guidance for placing orders and making payments. Please review each step of the order process carefully. Once you place an order, we will send an email acknowledging receipt. The contract between you and us is formed upon the dispatch confirmation of your order. If we are unable to supply the Products (e.g., out of stock or pricing error), we will notify you by email at hello@thefiftylab.com, and your order will not be processed. If you have already paid, we will issue a refund, including any shipping costs, as soon as possible. By placing an order on our Site, you warrant that you are legally capable of entering into binding contracts. If you are under 18, you must have consent from a parent or guardian, who is responsible for your compliance with these Terms. You must not use the Site unlawfully or harmfully, nor use it to gain unauthorized access, collect data, or perform actions contrary to the Site's purpose: fulfilling consumer orders. Any violation of these Terms may result in termination of our Contract and reporting to relevant authorities if necessary. Products purchased on the Site are for personal use only; commercial resale is prohibited. We do not guarantee uninterrupted access to the Site, which may be modified or discontinued at any time. The Site may contain third-party content and links. We are not responsible for third-party content or transactions. Please review third-party policies before engaging. For details on shipping, order tracking, cancellations, and refunds, please see Shipping & Return Policy on our Site.

  3. TRANSFER OF OWNERSHIP, DUTIES, AND TAXES Ownership of purchased Products transfers to you upon sale completion (order placement and full payment). If any import duties or taxes are applicable, they will be calculated at checkout and added to the total purchase amount.

  4. GENERAL CONDITIONS We reserve the right to restrict or terminate any user’s access to the Site at our discretion, without notice. We may change product prices or discontinue any Products at any time, without liability to you or third parties. TheFiftyLab retains all intellectual property rights, including but not limited to patents, trademarks, copyrights, and design rights. Product descriptions and specifications are provided for information only and should not be relied on as the sole basis for purchasing. We make no warranties regarding product fitness, quality, or safety. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Our maximum liability for any purchase is the amount charged for the Product. We are not liable for damages caused by viruses or other harmful material acquired via the Site or linked websites. You agree to indemnify us against any losses arising from your breach of these Terms. If any provision of these Terms is deemed unenforceable, it shall be severed, and the remaining provisions shall remain in effect. These Terms are governed by the laws of the United States, where applicable, and any disputes will be resolved in the US courts.

  5. PRODUCT DISCLAIMER AND LIABILITY TheFiftyLab specializes in providing high-quality makeup and beauty products. We are committed to rigorous product development and manufacturing standards, using ingredients designed to be safe and suitable for even the most sensitive skin types. Our formulations are crafted to the highest standards of quality and care. However, each person’s skin and body chemistry is unique, and individual reactions to products may vary. By using our products, you acknowledge that TheFiftyLab cannot be held liable for any adverse effects, such as skin, eye, or other allergic reactions, that may occur. It is your responsibility to review product ingredients and usage instructions to avoid potential allergens or irritants. We recommend conducting a patch test on a small skin area prior to full use, particularly if you have known sensitivities. To the fullest extent permitted by law, TheFiftyLab disclaims liability for any adverse reaction or negative effect resulting from individual use of our products.